If you signed up from platejoy.com

You can cancel or pause your subscription on your Subscriptions page (in the upper-right corner menu select "settings" and then "subscription"). Please log into your account from any web browser. You cannot currently cancel from the PlateJoy mobile app; you can only cancel through the PlateJoy website.

You can select to cancel subscription, change plan or payment, or pause.

Please note you currently cannot cancel on the mobile app; you can only cancel through the PlateJoy website.

If you signed up from the mobile app

Open the Apple App Store if you have an iPhone or Google Play if you have an Android. Under Settings, go to your Subscriptions. Select the PlateJoy app and you can cancel the subscription from there.

Apple's rules prevent PlateJoy from seeing any payment information submitted through the App Store. You can learn more about cancelations and refunds from Apple here: https://support.apple.com/en-us/HT204084

Did this answer your question?