Managing My Account

How to pause or cancel your account, request a password reset & more

15 articles in this collection
Written by Daniel, Emily, and Cathy

I signed up for PlateJoy on the iTunes & App Store (iOS) or Google Play Store (Android). How do I cancel my subscription?

Learn how to cancel your subscription if you signed up on your mobile device.

Written by Cathy
Updated over a week ago

How do I change my email address?

Written by Daniel
Updated over a week ago

How can I cancel my plan?

Cancel or pause your account

Written by Emily
Updated over a week ago

Do you offer a free trial?

Written by Emily
Updated over a week ago

How much does it cost?

Find out how much a PlateJoy subscription costs.

Written by Cathy
Updated over a week ago

Does PlateJoy have an app?

Written by Cathy
Updated over a week ago

How can I unsubscribe from email notifications?

Written by Emily
Updated over a week ago

How do I refer a friend?

Give $10 off, and receive $10 for every friend you refer!

Written by Cathy
Updated over a week ago

Can I pause my account?

Learn about options to pause your subscription.

Written by Cathy
Updated over a week ago

Will my account be auto-renewed?

Written by Emily
Updated over a week ago

What is your refund policy?

Learn about your options for refund.

Written by Cathy
Updated over a week ago

How can I reactivate my account?

Written by Emily
Updated over a week ago

I can’t remember my password. What do I do?

Written by Emily
Updated over a week ago

How can I check on the status of my account?

Written by Emily
Updated over a week ago

How do I apply a gift code or referral code?

Written by Emily
Updated over a week ago